Post MVP
Here is a short list of Identity experiences that were implemented post MVP with only one developer allocated to this domain.
- Updates to IA to extend our contributions
- Next Best Action model using ML to help customers find what they need.
- Qualtrics survey to ask customers what they like and don’t like and measure NPS
- Added popular actions for direct link to spokes that drive the most business impact
- Created and added product and account switching to provide access across the ecosystem
- Added product suggestions for market awareness without it being an advertising portal